Our Mission Statement

To improve the health, wellbeing and lives of all those we care for.

Our Vision

To work in partnership with our patients and staff to provide the best primary care services possible working within local and national governance, guidance and regulations.

LGTBQ

We are committed to improving access to and experience of healthcare for LGTBQ people across Polegate.

  • We will respect your confidentiality.
  • We will strive to use inclusive language in all communication.
  • We will provide information and signpost to further resources whenever possible.
  • We will not discriminate against any patient regardless of their gender orientation or sexuality.    

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Friends and Family Test

Please click Here to let us know how likely you are to recommend our GP practice to your friends and family.

 

You can find more information about the Friends and Family Test Here

Victoria Primary Care Network

We are writing to inform you about some important changes within the Victoria Primary Care Network (PCN) that took effect in April 2024. While we remain one unified PCN, there have been some structural adjustments to how services are delivered. 

Collaborations and Service Delivery: 

Victoria Medical Centre (VMC) and Downlands Medical Centre: These practices will continue to collaborate closely to provide PCN services across both locations. 

Manor Park and Grove Road - Vita Healthcare: At these practices, Vita Healthcare will now provide certain PCN services directly at the practice level. This includes: 

Enhanced Health within Care Homes

Online Consultations

Physiotherapy Appointments

Social Prescribing 

Ongoing Community Support:

Despite these changes, our commitment to working together as one PCN remains strong. We will continue to support community health initiatives such as the flu and COVID-19 vaccination rollouts. 

What This Means for You:

These changes aim to enhance the accessibility and efficiency of the services we provide. You will still receive comprehensive care, with some services now more focused at your specific practice. 

If you have any questions or need further information, please do not hesitate to contact your practice directly. 

Thank you for your understanding and continued support.

 

Page last reviewed: 18 November 2025
Page created: 13 November 2023